INBOUND SERVICES
Infoline
Infoline is your telephone assistance line. You can call Infoline with any question you can come up with.
SMS SENDER
Easy to inform your clients about new possibilities, innovations or changes in your business by SMS. We are ready to help you with it!
HOTLINE
In order to assure a fast and qualified support for our customers in case of network problems and to keep the outage times to an absolute minimum, we offer a 24x7 hotline service. The Hotline acts as the first contact to insure ticketing process and query identification for clarifications.
TECHNICAL SUPPORT
Outsourcing technical support enables a company to differentiate its product offering with superior technical support. Higher levels of service quality, quicker responses, and problem resolution means happier customers, and that translates to healthier bottom lines. Today, business is focused around the customer. The technology trend in the future integrates sales force automation, e-business and call center systems to form a single point of contact (SPOC) for the customer. Here's where technical support can create a strategic advantage for your product.